πŸ”’ Privacy Policy

🧱 About Blockfy UK

This Privacy Policy describes how Blockfy UK (β€œwe”, β€œour”, or β€œus”) collects, uses, and protects your personal information when you visit or make a purchase from our website blockfy.co.uk.

We respect your privacy and are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

🧩 1. Information We Collect

We collect and process the following types of personal information:

  • Personal Identification Data: name, billing/shipping address, email address, and phone number.

  • Payment Information: processed securely through Stripe or PayPal. We do not store or have access to your full card details.

  • Order Details: items purchased, order value, and purchase history.

  • Technical Data: IP address, browser type, operating system, and device information (collected via cookies).

πŸ’‘ 2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and deliver your orders.

  • To provide customer support and respond to your inquiries.

  • To send order confirmations, updates, and tracking details.

  • To improve our website and shopping experience.

  • To comply with legal obligations and prevent fraud.

We never sell or rent your data to third parties.

πŸ’³ 3. Payment Processing

All payments are handled by Shopify Payments, Stripe, or PayPal, using encrypted SSL technology.
Your payment information is processed directly by these providers and not stored on our servers.

πŸͺ 4. Cookies

We use cookies to enhance your browsing experience and analyse website performance.
You can control or delete cookies at any time through your browser settings.
For more details, please refer to our Cookie Policy.

🌍 5. Data Storage & Security

We take all reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
Your personal information is stored securely on Shopify’s GDPR-compliant servers located in the UK, EU, or Canada.

πŸ”„ 6. Your Data Rights (UK GDPR)

Under UK GDPR, you have the following rights:

  • Access – You can request a copy of your personal data.

  • Rectification – You can correct inaccurate or incomplete information.

  • Erasure (β€œRight to be Forgotten”) – You can ask us to delete your data.

  • Restriction – You can limit how we process your data.

  • Data Portability – You can request your data in a transferable format.

To exercise any of these rights, please contact us at privacy@blockfy.uk.

πŸ•“ 7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law (e.g. tax regulations).

🚫 8. Third-Party Services

We may use trusted third-party providers (Shopify, Meta, Google Analytics, Klaviyo) for analytics, advertising, and logistics.
Each of these partners complies with GDPR and has its own privacy policy.

πŸ“§ 9. Contact Us

If you have questions or complaints about this Privacy Policy or how we handle your data, contact us at:
πŸ“© privacy@blockfy.uk
πŸ“ Blockfy UK – Data Protection Office

If you believe your data rights have been violated, you also have the right to contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

πŸ“… Last Updated

This policy was last updated on October 2025.
We may update this Privacy Policy from time to time to reflect changes in legislation or our practices.