🚚 Shipping & Delivery Policy

🌍 General Information

All orders are processed within 1–3 business days after receiving your order confirmation email.
You will receive another notification when your order has been shipped, including your tracking number.

We currently ship to all regions within the United Kingdom.
(For international orders, please contact our team at support@blockfy.uk before purchasing.)

⏱️ Processing & Dispatch Time

  • Orders are processed Monday to Friday, excluding weekends and public holidays.

  • Please allow 1–3 business days for your order to be prepared for dispatch.

  • During peak seasons or promotional events, processing times may be slightly extended.

πŸ‡¬πŸ‡§ UK Delivery Time

Estimated delivery times for UK orders:

  • Standard Delivery: 5–10 business days

  • Express Delivery (if available): 3–5 business days

These are estimated times and may vary depending on your delivery address and carrier delays.

πŸ’° Shipping Costs

We offer free UK shipping on all orders β€” no minimum spend required.
For any premium or express delivery options (if selected), charges will be displayed at checkout.

🧾 Order Tracking

Once your order has shipped, you will receive a tracking number via email.
You can use this number to follow your shipment’s progress through our carrier’s tracking page.

❗ Delays or Delivery Issues

While we work closely with our carriers to ensure timely delivery, occasional delays can occur due to customs, weather, or carrier-related issues.
If your order has not arrived after 15 business days, please contact us at support@blockfy.uk β€” we’ll investigate promptly.

🧱 Damaged or Missing Items

If your parcel arrives damaged or incomplete, please notify us within 48 hours of delivery.
Include clear photos of the packaging and the item for a fast replacement or refund process.

🚫 Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempt, we may charge a re-shipping fee.
Please double-check your address information before confirming your order.

πŸ“ž Contact Us

For any shipping-related questions, please reach out to:
πŸ“§ support@blockfy.uk
πŸ“ Blockfy UK – Logistics Department